Policies, Standards & Contact
Transparency, legal verification, and customer support for RASTA South Africa and RASTA United States.
The Good Herb Association & Standards
In South Africa, RASTA operates as an active participant within The Good Herb Association framework. Our product lines conform to association bylaws and statutory agricultural guidelines regarding industrial hemp cultivation, quality standards, and adult-use age limits.
In the United States, all distributed hemp formulations comply with the 2018 Federal Farm Bill statutory framework, containing not more than 0.3% Delta-9 THC on a dry-weight basis.
Certificate of Analysis (COA) & Lab Verification
Quality and regulatory compliance begin with strict analytical verification. Every single production run undergoes third-party testing at accredited independent testing facilities:
- Potency Analysis: Comprehensive cannabinoid assay documenting THC-A, Delta-9 THC, CBD, CBG, and minor cannabinoid ratios.
- Purity Screen: Full panel testing verifying absence of heavy metals (lead, arsenic, mercury, cadmium), mycotoxins, and synthetic additives.
- Microbial Testing: Aerobic bacteria, mold, yeast, and pathogens screened to pass standard limits.
- Terpene Profile: Natural botanical terpenes documented for cultivar verification.
Full batch COA documents are filed with each lot and are accessible directly from customer support upon request.
Shipping & Delivery Policy
We respect your privacy and handle all orders with strict packaging protocols:
- Odor Barrier: Products are packaged in heat-sealed, multi-layer foil or vacuum barrier bags before being placed into standard shipping cartons.
- Discrete Outer Carton: Outer boxes carry no external logos, brand markings, or product descriptors. Shipping labels indicate standard commercial fulfillment.
- South Africa Deliveries: Dispatched via reliable national courier networks directly across South Africa. Adult signature (18+) required.
- United States Deliveries: Dispatched via domestic standard carriers in full accordance with postal guidelines. Adult signature (21+) required.
Customer Support & Official Contact (NAP)
Need assistance with an order, certificate verification, or membership inquiries? Our team is available by email:
RASTA South Africa
Region: South Africa (ZA)
Email: support@rastashop.co.za
Online Store: rastashop.co.za
Association: The Good Herb Association
Age Restriction: Strictly 18+
RASTA United States
Region: United States (US)
Email: support@rastashop.co
Online Store: rastashop.co
Regulatory Compliance: 2018 Farm Bill
Age Restriction: Strictly 21+